Terms & Conditions
Effective Date: May 12, 2026
Welcome to Service Pro Industrial Door & Dock. By accessing or using our website, services, communications, estimates, SMS programs, or requesting service through our website, you agree to the following Terms & Conditions. Please read them carefully before using our website or requesting services.
If you do not agree to these Terms & Conditions, please do not use this website.
Website Use
By using this website, you confirm that you are at least 18 years old or are acting on behalf of a business or organization with authority to request services.
You agree not to use this website:
- For unlawful purposes
- To violate applicable laws or regulations
- To interfere with website functionality or security
- To transmit harmful code, spam, or malicious software
- To misuse communication systems, forms, or customer service features
Service Pro Industrial Door & Dock reserves the right to refuse service, terminate access, or cancel requests at its discretion.
Services & Estimates
Service descriptions, project timelines, estimates, pricing, and recommendations provided through our website or communications are intended for informational purposes and may be subject to change.
Quotes and estimates are based on information available at the time of preparation and may change due to:
- Field conditions
- Material costs
- Additional labor requirements
- Equipment needs
- Unforeseen project circumstances
Service Pro Industrial Door & Dock reserves the right to modify service offerings, pricing, or availability without notice.
Appointments & Scheduling
Appointment times, technician arrival windows, and project schedules are estimates and are not guaranteed.
Delays may occur due to:
- Weather conditions
- Traffic conditions
- Emergency service calls
- Manufacturer or supply chain delays
- Customer availability
- Site conditions
- Events beyond our reasonable control
Customers are responsible for ensuring safe and reasonable access to work areas during scheduled service appointments.
Payments
Payment terms may vary depending on the services performed and project scope.
Payment may be required:
- Before scheduling
- At time of service
- Upon completion
- According to project agreements
Failure to make payments when due may result in delays, suspension of services, additional fees, or collection activities where permitted by law.
Customer Responsibilities
Customers agree to provide accurate information regarding:
- Project requirements
- Property access
- Service needs
- Scheduling information
- Site conditions
Service Pro Industrial Door & Dock is not responsible for delays, damages, or service interruptions resulting from inaccurate information or restricted access.
SMS Communications
By providing your phone number through our website, quote forms, scheduling tools, chat features, or customer service interactions, you consent to receive recurring automated marketing and informational text messages from Service Pro Industrial Door & Dock.
Messages may include:
- Appointment confirmations
- Appointment reminders
- Technician arrival notifications
- Installation updates
- Service notifications
- Estimate follow-ups
- Project communications
- Customer support messages
- Promotional communications
Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance.
Intellectual Property
All content on this website including logos, graphics, text, images, videos, branding, and design elements are the property of Service Pro Industrial Door & Dock and may not be copied, reproduced, distributed, or used without written permission.
Limitation of Liability
To the fullest extent permitted by law, Service Pro Industrial Door & Dock shall not be liable for indirect, incidental, special, or consequential damages arising from website use, service interruptions, appointment delays, scheduling issues, errors, omissions, or lost profits. Maximum liability shall not exceed the amount paid for services involved.
Privacy
Your use of this website is also governed by our Privacy Policy.
Changes To Terms
Service Pro Industrial Door & Dock reserves the right to modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting.
Contact Information
Service Pro Industrial Door & Dock
www.serviceprodoor.com