⚠ Emergency Service. Call (586) 636-3667
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Emergency Service

Down at 2am? We answer.

Emergency line: (586) 636-3667. Or text photos of the problem and we dispatch the right tech with the right parts. Planned-maintenance customers get priority dispatch.

Rapid emergency response for commercial doors and dock equipment to secure your facility and restore operations.

emergency response
  • Door stuck open, secure your facility fast
  • Door stuck closed: restore shipping and receiving
  • Broken springs, cables, or operators
  • Dock leveler or restraint failures
  • Storm, impact, or forced-entry damage
  • Temporary securing when a full repair needs parts
Request Service

When your facility can't wait

A door that won't open or close is a security and operations emergency. Our team is ready to respond fast, secure the opening, and restore function, prioritizing urgent needs to keep your facility running.

Emergency

Request commercial service

Tell us what's down and our technicians will respond. For emergencies, call (586) 636-3667.

By submitting, you agree Service Pro Industrial Door & Dock may call or text you about your request. Message rates may apply. SMS terms.

After hours

After-hours service request

Outside business hours (Mon–Fri, 9 AM–5 PM)? Submit an after-hours request and it goes straight to our team — we follow up first thing the next business day, sooner for preventive-maintenance customers. For an active emergency during business hours, call (586) 636-3667.

By submitting, you agree Service Pro Industrial Door & Dock may call or text you about your request. Message rates may apply. SMS terms.

FAQ

Common questions

Do you offer emergency service?

Yes. During business hours (Mon–Fri, 9 AM–5 PM) call our emergency line at (586) 636-3667 for same-day response. Outside those hours, submit the after-hours request above and we'll follow up first thing the next business day — sooner for preventive-maintenance customers.

What counts as an emergency?

Any door or dock failure that affects the security, safety, or operation of your facility: stuck doors, broken springs, dock equipment down, or impact damage.

How do I reach the emergency line?

Call (586) 636-3667 during business hours for immediate assistance.

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